- Warranty cases:
– The product is within the warranty period
– The product is warranted according to the supplier’s regulations
– You present the warranty card when performing warranty. - Cases not covered by warranty:
– The product has exceeded the expiration date stated on the Warranty Card or lost the Warranty Card.
– Warranty card does not clearly state the product code and date of purchase.
– Product code and Warranty Card do not match or cannot be determined for any reason.
– The product is scratched due to long-term use
– The product is dented or deformed due to impact
– Customers arbitrarily interfere with the product’s machine or take it somewhere else for repair. - Conditions for return or 100% refund:
– The product is found to have a manufacturer defect upon receipt.
– The product is not the same as the product you ordered on our website.
Note:
– Customers need to return the goods within 7 working days from the time you receive the goods.
– Returned products must have the original label, box, and packaging of the product intact as when you initially received the product
